Protect Yourself
Cyber Vitals
Welcome to the Cyber Vitals Support Hub.Because we care deeply about your digital hygiene and privacy, our support model is direct, secure, and human.Troubleshooting & Common Questions
Q: Where is my dashboard data stored?
A: Every piece of device information, security vital analysis, and check history is processed and stored locally on your device. We do not maintain external servers to collect your security metrics, meaning your data belongs entirely to you.Q: I upgraded to Pro but my features are locked.
A: If you recently reinstalled the app or switched to a new iPhone, head to the Settings tab within Cyber Vitals and tap "Restore Purchases." This securely pings the App Store via RevenueCat to re-verify your active premium status instantly without charging you again.Q: How do I manage or cancel my premium subscription?
A: All subscription billing is securely handled directly by Apple. You can modify or cancel your subscription at any time by opening your iPhone’s native Settings App -> Tap your Name/Apple ID at the top -> Subscriptions -> Cyber Vitals.
Get In Touch
Need assistance with a bug, have a feature suggestion, or want to ask a question? Drop us a line directly. We do not use automated bots. You will hear back from a real developer.Email Support:
[email protected]Response Time:
We aim to respond to all enquiries within 24–48 hours.Looking for our data handling rules? View our Privacy Policy.
Cyber Vitals — Privacy Policy
Last Updated: June 20261. Information Collection and Use:
Cyber Vitals is designed with a privacy-first architecture. All digital health checks, device scan data, and security vitals are processed locally on your device. We do not collect, store, or transmit any of your personal, security, or device data to external servers. What happens on your device stays on your device.2. Third-Party Services
We use RevenueCat to safely manage and process premium subscriptions. RevenueCat handles anonymised transactional identifiers to verify your premium status. No personal security audit results or device data are ever shared with RevenueCat or any other third party.3. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted directly on this page and reflected within the app.4. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: [email protected]
Disclaimer & Limitation of Liability
Educational Purpose Only: Cyber Vitals is designed strictly as an educational and informational tool to help users understand and improve their personal digital security hygiene. The "Security Score" provided is an automated estimate based on self-reported inputs or specific device settings and should not be interpreted as a professional security audit or an absolute guarantee of safety.No Guarantee of Absolute Security: Cybersecurity threats are constantly evolving. Implementing the recommendations, checklists, or configurations suggested by this app can significantly reduce your risk profile but cannot completely eliminate the possibility of an online breach, data theft, malware infection, or unauthorised access.Limitation of Liability: To the maximum extent permitted by applicable law, the developers of Cyber Vitals shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages—including but not limited to data loss, financial fraud, identity theft, or system compromise—arising out of or connected to your use of, or inability to use, this application. You acknowledge that you implement all security measures at your own discretion and risk.